Pandemic: Lounge excess to crunch: International flyers feel the pinch at Delhi Airport's T3 - Times of India
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NEW DELHI: A vast majority of international travellers booking business and first class tickets for a comfortable journey get the experience they paid for only after boarding aircraft at Delhi Airport. There reason: There is a severe lounge crunch for premium travellers with two lounges — Air India and a common one for all others — unable to handle the rush with a large number of eligible credit card holders travelling economy also using the common lounge. A major conflict is brewing between many airlines and Delhi International Airport Ltd (DIAL) on the issue as the former are unable to offer a premium experience to many of their high-paying passengers at Terminal 3 international side. While international travel is yet to reach pre-Covid levels, IGIA did not face this situation before 2020. Several international airlines had their own lounge at T3 (in the wing that houses the transit hotel at T3) that were closed during the pandemic and have not been reopened. Now the Ai