How airlines are shaving minutes off flight times to save millions
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Passengers make their way through the terminal as they travel ahead of the Thanksgiving holiday at Washington Dulles International Airport in Dulles, Virginia, on Nov. 22, 2023. Kevin Lamarque | Reuters In air travel, minutes matter. A few moments could be the difference between making and missing a connection for passengers — and could avoid delays that ripple across the schedule for airlines. Saved time could even lead to big savings for carriers as they scramble to get a handle on costs. Major airlines are rolling out strategies that executives say could translate to lower costs and more efficient operations, even if the time savings on paper look negligible. Some of these tools will be put to the test during what's expected to be a busy holiday season , a year after a meltdown that stranded thousands of passengers at the end of 2022. Many of the improvements are being made behind the scenes. American Airlines last year started using new technology to assign flight